Without clear communications, you miss the opportunity to connect with a growing cohort of luxury consumers who value sustainability and transparency – and are increasingly researching a brand’s ethical credentials pre-purchase. Our service helps you develop a concise, credible narrative that highlights your sustainability achievements, resonating with consumer values.
1ESG COMMUNICATIONS AUDIT
2STRATEGIC ESG COMMUNICATIONS
1ESG COMMUNICATIONS AUDIT
PHASE 1 – ASSESS
Define the project objective and evaluation criteria, ensuring alignment with business priorities such as enhancing transparency, strengthening stakeholder trust and increasing engagement with your target audience
Select the communication channels, including digital platforms, reports, PR materials, executive speeches and other relevant formats
Benchmark performance against industry best practices and leading competitors to identify strengths and areas for improvement
Assess key communication aspects, including consistency, clarity, tone, engagement levels, alignment to brand values and ESG commitment, while ensuring all claims are accurate and substantiated
Identify gaps, and opportunities to enhance ESG communication, mitigate potential reputational risks, and drive continuous improvement
2STRATEGIC ESG COMMUNICATIONS
PHASE 2 – ENGAGE
Map key stakeholder groups to understand their sustainability values and level of ESG awareness
Define core messaging pillars that reflect the brand’s sustainability purpose and objectives
Develop themes and frameworks such as ‘Before & After’, ‘Hero’s Journey’, ‘Data + Emotion’
Ensure messaging aligns with your brand’s broader communication and business strategies, while enhancing accessibility, inclusion, and multilingual communication as needed
Develop brand guidelines for tone, messaging and visual storytelling
VALUE TO YOUR BUSINESS
Communicate your sustainability journey in an authentic, engaging and transparent way. Craft a compelling ESG narrative that builds trust with your target consumers, strengthens your brand reputation and drives stakeholder engagement.
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