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Sustainability communications

Sustainability Communications

REPORTING & COMMUNICATIONS

Sustainability Communications

REPORTING & COMMUNICATIONS

Without clear communications, you miss the opportunity to connect with a growing cohort of luxury consumers who value sustainability and transparency – and are increasingly researching a brand’s ethical credentials pre-purchase. Our service helps you develop a concise, credible narrative that highlights your sustainability achievements, resonating with consumer values.

1ESG COMMUNICATIONS AUDIT

2STRATEGIC ESG COMMUNICATIONS

1ESG COMMUNICATIONS AUDIT

PHASE 1 – ASSESS

  • Define the project objective and evaluation criteria, ensuring alignment with business priorities such as enhancing transparency, strengthening stakeholder trust and increasing engagement with your target audience
  • Select the communication channels, including digital platforms, reports, PR materials, executive speeches and other relevant formats
  • Benchmark performance against industry best practices and leading competitors to identify strengths and areas for improvement
  • Assess key communication aspects, including consistency, clarity, tone, engagement levels, alignment to brand values and ESG commitment, while ensuring all claims are accurate and substantiated
  • Identify gaps, and opportunities to enhance ESG communication, mitigate potential reputational risks, and drive continuous improvement

2STRATEGIC ESG COMMUNICATIONS

PHASE 2 – ENGAGE

  • Map key stakeholder groups to understand their sustainability values and level of ESG awareness
  • Define core messaging pillars that reflect the brand’s sustainability purpose and objectives
  • Develop themes and frameworks such as ‘Before & After’, ‘Hero’s Journey’, ‘Data + Emotion’
  • Ensure messaging aligns with your brand’s broader communication and business strategies, while enhancing accessibility, inclusion, and multilingual communication as needed
  • Develop brand guidelines for tone, messaging and visual storytelling

VALUE TO YOUR BUSINESS

Communicate your sustainability journey in an authentic, engaging and transparent way. Craft a compelling ESG narrative that builds trust with your target consumers, strengthens your brand reputation and drives stakeholder engagement.

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