TRAVEL & LEISURE
KINTSUGI SPACE
Feel and rejoice with Kintsugi Space, an exquisite well-being sanctuary where you can rest, reset, and renew. The first women-only, holistic, members’ club in Abu Dhabi, Kintsugi Space offers the signature A.R.T. of beautiful wellness method, and brings together a community of international wellness practitioners, well-being artists, healing souls, progressive therapists, inventors, scientists, and coaches under the loving guidance of globally renowned Wellness Experts and Creatives.
SUSTAINABILITY PURPOSE
Kintsugi is passionate about fostering a holistic approach to wellness that not only benefits their members' health and well-being but also contributes positively to their community and the environment. Kintsugi recognise that sustainability is a core element of their mission and is essential for the long-term success of the business. The brand aims to implement sustainable practices that minimise its impact and empower its colleagues and members to be facilitators for change. Together, through their actions, Kintsugi strive to care for their environment.
Established
2022
Headquarters
Abu Dhabi, UAE
Employees
20 – 40
Product Category
Spa and Wellness & Travel and Leisure
Website
SUSTAINABILITY REPORT CARD
Click below to see the detailed breakdown of Environmental, Social and Governance (ESG) performance. Kintsugi has been comprehensively assessed and scored against all key areas of sustainability, including impact on climate, nature and water, treatment of workers and communities as well as how ethically the business is run. Performance is assessed against international agreements, global frameworks, standards and legislation.
REAL CHANGE IN ACTION
SDG ALIGNMENT
Kintsugi has developed a comprehensive framework ensuring full alignment with the internationally recognised United Nations Sustainable Development Goals (SDGs). This alignment serves as a guiding compass for the company’s sustainability and corporate responsibility strategy, embedding each goal into operational and strategic decision-making. The initiative involves identifying the SDGs most material to Kintsugi’s business model, including responsible consumption, and gender equality, among others. Clear short- and long-term targets have been set, each with defined milestones and measurable performance indicators to track progress effectively. In addition, specific team members have been assigned ownership of individual goals to ensure accountability and cross-functional collaboration. Regular progress reviews and transparent reporting are incorporated into governance processes to reinforce commitment and drive continuous improvement. Through this alignment, Kintsugi strengthens its long-term sustainability vision and contributes meaningfully to global development priorities while enhancing corporate resilience and stakeholder trust.
WATER MANAGEMENT
Recognising water as a critical environmental and operational resource, Kintsugi has implemented a comprehensive water management policy designed to address an area of high materiality based on the company’s geographic location and business activities. The policy outlines systematic approaches to measuring, monitoring, and reducing water consumption across all operations. It prioritises efficient water use, through the adoption of sustainable technologies and process optimisation. Kintsugi’s water management strategy emphasizes active community engagement and fosters responsible water stewardship among its suppliers, staff, and customers. To maintain effectiveness and transparency, the company has initiated an annual review process that evaluates water performance metrics, identifies opportunities for improvement, and updates management practices accordingly. This structured, data-driven approach ensures Kintsugi remains proactive in conserving water resources, mitigating risks, and supporting long-term environmental sustainability.
SUSTAINABLE PROCUREMENT
Kintsugi has formalised its commitment to ethical and sustainable sourcing by implementing a robust Supplier Code of Conduct that defines clear expectations for all vendors and partners. This initiative empowers the procurement team to enforce a standardised procurement process rooted in the company’s Environmental, Social, and Governance principles. The Code covers critical areas such as human rights, labour practices, environmental management, anti-corruption measures, and ethical business conduct. All suppliers are required to acknowledge and adhere to these standards as a condition of engagement, ensuring consistency and integrity across the entire supply chain. The procurement team conducts regular assessments and audits to evaluate supplier compliance, with mechanisms for corrective action and continuous improvement. By embedding sustainability into procurement decisions, Kintsugi not only strengthens operational resilience but also fosters long-term partnerships with suppliers that share its vision for responsible growth and sustainable value creation across global markets.
Kintsugi has developed a comprehensive framework ensuring full alignment with the internationally recognised United Nations Sustainable Development Goals (SDGs). This alignment serves as a guiding compass for the company’s sustainability and corporate responsibility strategy, embedding each goal into operational and strategic decision-making. The initiative involves identifying the SDGs most material to Kintsugi’s business model, including responsible consumption, and gender equality, among others. Clear short- and long-term targets have been set, each with defined milestones and measurable performance indicators to track progress effectively. In addition, specific team members have been assigned ownership of individual goals to ensure accountability and cross-functional collaboration. Regular progress reviews and transparent reporting are incorporated into governance processes to reinforce commitment and drive continuous improvement. Through this alignment, Kintsugi strengthens its long-term sustainability vision and contributes meaningfully to global development priorities while enhancing corporate resilience and stakeholder trust.
Recognising water as a critical environmental and operational resource, Kintsugi has implemented a comprehensive water management policy designed to address an area of high materiality based on the company’s geographic location and business activities. The policy outlines systematic approaches to measuring, monitoring, and reducing water consumption across all operations. It prioritises efficient water use, through the adoption of sustainable technologies and process optimisation. Kintsugi’s water management strategy emphasizes active community engagement and fosters responsible water stewardship among its suppliers, staff, and customers. To maintain effectiveness and transparency, the company has initiated an annual review process that evaluates water performance metrics, identifies opportunities for improvement, and updates management practices accordingly. This structured, data-driven approach ensures Kintsugi remains proactive in conserving water resources, mitigating risks, and supporting long-term environmental sustainability.
Kintsugi has formalised its commitment to ethical and sustainable sourcing by implementing a robust Supplier Code of Conduct that defines clear expectations for all vendors and partners. This initiative empowers the procurement team to enforce a standardised procurement process rooted in the company’s Environmental, Social, and Governance principles. The Code covers critical areas such as human rights, labour practices, environmental management, anti-corruption measures, and ethical business conduct. All suppliers are required to acknowledge and adhere to these standards as a condition of engagement, ensuring consistency and integrity across the entire supply chain. The procurement team conducts regular assessments and audits to evaluate supplier compliance, with mechanisms for corrective action and continuous improvement. By embedding sustainability into procurement decisions, Kintsugi not only strengthens operational resilience but also fosters long-term partnerships with suppliers that share its vision for responsible growth and sustainable value creation across global markets.
A WORD FROM THE CREATIVE DIRECTOR
This certification guides Kintsugi's commitment to more responsible, aware and sustainable business practices while caring for our precious Team and delivering a luxury healing experience. It aligns with our values and provides a realistic framework to improve our environmental, social, and governance performance.
PATRIZIA BORTOLIN
PROJECT LEADER & CREATIVE DIRECTOR
WHY POSITIVE LUXURY
We love the bespoke consultancy approach and the knowledge of the luxury industry dynamics; this guided us towards a coherent and meaningful improvement of our services and commitment. Kintsugi loves this call to action towards a positive change that supports the luxury wellness industry.
DR DIVYA SUDHEESH
KINTSUGI GENERAL DIRECTOR
PATHWAY TO HIGHER STANDARDS
Kintsugi Space passionately advocates for sustainable practices that prioritise and nurture holistic well-being, emphasising the transformative power of daily meditation, yoga, and self-care. It is dedicated to promoting mindful eating practices by providing plant-based and homemade foods for its staff and guests, sustainable product packaging and aims to reduce food waste of 90% within 2025.