TRAVEL & LEISURE
DOMUS STAY
Domus Stay opens the doors to London’s most remarkable homes for short stays. Specialising in design-led, architecturally interesting properties in the city’s most desirable post-codes. Their team combines over twenty years’ experience within the best of British luxury hospitality and prime London real estate. To their homeowners, Domus Stay offer genuine property expertise, an unmatched breadth of market knowledge, and the security of knowing that their property is in safe and dependable hands. In turn, they offer their guests a premium product with complete confidence, together with a dedicated point of contact to take intuitive care of every wish.
SUSTAINABILITY PURPOSE
Everything they do – from the people Domus Stay hire to the way they build relationships with their clients, partners and suppliers – stems from their core values, of Excellence, Passion, Integrity and Care. In authentically integrating sustainability into their brand, they have focused in particular on actively championing local entrepreneurs, craftspeople and independent brands. Domus Stay are proud to support their local community while at the same time, enhancing their service offering to their clients.
Established
2020
Headquarters
London, UK
Employees
1-10
Categories
Hospitality, Property
Website
Distribution
Worldwide
A WORD FROM THE DIRECTOR & CO-FOUNDER
Domus Stay is a business that builds on our cherished relationships, whether that’s with homeowners, guests or local entrepreneurs. Our people understand the value of a tailored, genuine service that both contributes to our immediate environment and delivers a personal experience – it’s this core belief that makes us stand out as a short stay provider and means our clients can be part of this positive impact.
ARNAUD CHEUNG
DIRECTOR & CO-FOUNDER
BUTTERFLY MARK TESTIMONIAL
Our clients lead culturally sophisticated, hyper-connected, and global lifestyles. Increasingly, their buying choices are influenced by a desire to travel mindfully and responsibly, as well as to connect with like-minded individuals who share common values. In a luxury travel market that trades above all in relationships and trust, achieving the Butterfly Mark will help to embed Domus Stay as a credible, sustainable brand amongst highly esteemed peers.
Case study
SUSTAINABLE SOURCING
In 2023 Domus Stay defined their sourcing strategy which places particular focus on distance, prioritising local suppliers to limit climate footprint from product shipping. For guest amenity procurement, Domus Stay aims to choose products in recyclable or biodegradable packaging wherever possible including drinking water for guests in refillable glass bottles. Overall, the brand only engages with third party suppliers that are able to demonstrate clear environmental and social commitments where possible through third party certification schemes such as organic and fair trade. Domus Stay uses ‘Diversey’ cleaning products for all their housekeeping needs, at every hosted property, who offer non-toxic environmentally conscious cleaning products. They have also formed partnerships with other Butterfly Mark certified brands to ensure sustainable and responsible sourcing. All guest amenities are sourced from Bamford.
Case study
PEOPLE & CULTURE
To ensure the health, well-being and empowerment of their teams, Domus Stay has implemented an array of social policies and practices. These include policies covering diversity and inclusion, wellbeing, recruitment, appraisal and equal opportunities. Employees are offered training opportunities for cross-skills training and private healthcare is also extended to all full-time employees. In 2023/24 financial year, Domus Stay has committed to strengthening its community ties through volunteering and other initiatives; aiming to work with organisations such as the Goldfinger People’s Kitchen to lend support for their fight against social isolation and food poverty. In efforts to reduce waste, Domus Stay will also donate unused food and toiletries to local food banks and charities.
Case study
SUSTAINABILITY PURPOSE AND SDG ALIGNMENT
The business’s sustainability purpose is to care for people and places that matter to them, focusing on social and environmental wealth creation. Domus Stay has aligned to 2 SDGs to promote well-being for all ages (Goal 3) as well as promoting sustained, inclusive and sustainable growth (Goal 8) with specific improvement goals for each. Domus Stay ensures sustainability is a key consideration for members across the business and is able to achieve this through frequent training and actively encouraging participation of all levels of employees in the organisation’s social responsibility activities.
