Swedish brand Acne have had an affiliation with The Fair Wear Foundation since 2008.In this time the company has focused on performing their own internal audits at their supplies, covering 60% of supplier base so far. Several have been repeatedly visited and there have been notable improvements at factory level.
In total Acne Studios performed 27 internal audits in 2010, however they did not meet all the FWFs requirements on audit quality as outlined in the FWF Manual for Affiliates. However the verification audit carried out by FWF at Acne Studios supplier in China showed that several substantial improvements had been made regarding health and safety after Acne Studios audit five months earlier.
In October 2010, Acne Studios received a complaint regarding a supplier in Turkey where workers complained about harsh treatment by supervisors in the factory. Investigation showed that the complaint was founded and FWF advised Acne Studios to make sure the factory receives proper training regarding grievance handling and worker supervisor communication. Acne Studios is now in the process of overseeing if this is being done properly at factory level. Acne Studios need to improve its capacity to swiftly respond to complaints as this can be crucial in enabling an easy resolution.
Acne Studios has during 2010 had two persons part time devoted to following up social compliance at factory level. One of them has been in charge of doing the audits and follow up at factory level. The rest of the staff at Acne Studios has been briefed on the audit outcomes at internal meetings. Acne Studios has stated that the goal of the company is to develop a more coherent system for keeping track of audit information and corrective actions during 2011.